Strategy

Focus on Service Industry Verticals- Healthcare, Financial, Energy, Retail, Transportation, Telecom, Govt., Education,.. Etc
Focus on Major Domains/Disciplines (Horizontal): Technology Platform, Professional Services, Business Process/Models/Tools, Service Ops Mgt, Human Factor Engineering, Information Management, ..etc
Focus Teams (SIGs) around each Vertical and each Domain
Alignment with existing Service Research Organizations/SIGs under SRII Umbrella
Membership Model: Industry (large, medium, small), Institutions and Individual professionals/Students